Vibrant Ink is a trademark of ReInk Technologies LLC, a New York limited liability company ("ReInk"). ReInk is committed to respecting your privacy and recognizing your need for appropriate protection of and management of the personally identifiable information you share with us (such as your name, address, telephone number, etc.). |
We want to inform you what personally identifiable information or personal information we may collect from you when you visit our web site, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information. This policy applies only to users accessing our web site from the United States.
As a part of our commitment to your privacy, ReInk supports and adheres to the guidelines and practices adopted by the Direct Marketing Association's, "Privacy Promise to American Consumers."
We have agreed to:
(1) provide customers with the notice of their ability to opt out of information rental, sale, or exchange with other marketers;
(2) honor customers' requests not to share their information with other marketers; and
(3) honor customers' requests not to receive mail, telephone, or other solicitations from ReInk or its affiliates.
Collecting Information About You
In general, you can visit our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
There may be times (such as when you purchase or order a product, request information or participate in contests, sweepstakes, or promotions, etc.) at which we ask you to provide certain information about yourself, such as your name, billing and/or shipping addresses, telephone number, email address, and credit card information. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products or access certain services, offers, and content on our web site.
Using Information About You
We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services, and offers, and providing you with information from and about our companies. Credit card information is used only to process your order when your order is ready to ship. This information is not retained on our website in identifiable form.
To serve you better, we may combine information you give us online and over the telephone. We may also combine that information with publicly available information and information we receive from or cross-reference with various
companies with which we do business. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and
for other promotional purposes.
We contract with various other companies to provide certain services, including credit card processing, shipping, data management, promotional services, etc. We provide these companies with the information needed for
them to perform these services. We also ask our service providers to confirm that their privacy practices are consistent with ours.
Although unlikely, in certain instances, we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities who may be causing injury to you, to ReInk, or to others. We may also disclose your personally identifiable information when we believe the law requires it.
Editing, Updating, Correcting, and Deleting Information About You -
We want to communicate with you only if you want to hear from us. At any time, if you prefer not to receive information from us or from any company which is working with us, please let us know by calling us at:
(800) 354-2233 (toll free) or (480) 829-8182
or by sending us an email at: firstname.lastname@example.org.
Please be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street addresses, or other personal information
with us, please contact us by email at: email@example.com.
When you purchase from us online, via the telephone, facsimile, or postal mail, or when you choose to enter a sweepstakes or other promotion, we may need to contact you via phone, email, or mail to address questions or issues
specific to your order, entry, etc., even if you have opted to not receive communications.
Please remember, if you delete certain information, you may not be able to continue to purchase products or access other portions of our web site without entering that information again.
ReInk takes special care to protect the safety and privacy of children. Our web site is a general audience site. We do not permit anyone under the age of 13 to register with us. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent's consent.
Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.
How We Use Email
When you provide us your email address, we may send you emails necessary to process your order or respond to a request. For example, after you place an order at www.vibrantink.com, you will receive an email confirmation of your order. When your package is shipped, we will send an email confirming shipment and with package tracking information.
We routinely send promotional Email Newsletters, product promotions and other emails to our customers. Instructions on how to unsubscribe are included in each promotional email we send. You may also unsubscribe from all of our promotional mailings by sending an email to:
firstname.lastname@example.org. Please include your name, so we can access your account.
Asking to be removed from Vibrant Ink' s Promotional E-Mail List will not prevent you from receiving e-mail communications relating to any online order you place at www.vibrantink.com or other operational e-mail communications.
Links to Third Party Sites
ReInk Technologies LLC
Att: Website Administrator
1920 East 3rd Street, Suite 8
Tempe, AZ 85281